Most of the removals make sense as they are focused on Exchange Online/Office 365. We are missing ‘Help Identify My Issue with Exchange DNS’, ‘Help Identity My Issue with Lync DNS’, ‘Help Identify My Issue with Single Sign-On’ and ‘Free Busy’. There is a large difference in the number if tests however, as we are left with eight tests instead of Office 365’s twelve. What’s nice about this tool is that in addition to testing an Office 365 deployment, we can also use it to test an Exchange on-premises environment as well. We can enter information on the accounts to test with:
Lastly we have a free busy test available: Same test as POP, but for IMAP is available:Īnd we get our successful results if the protocol is available: We also have the ability to check for valid POP connections:įor Office 365, we would enter details that are for POP access like so:Īnd if it is enabled, we should get a positive result: The the test will run and provide it’s findings and any potential issues found: Testing your server’s ability to send emailsĮnter a server IP, check the checkboxes you wish to check and enter a recipient email address: Simply provide an email address to test and off it goes: In this case, success:Ĭhecking inbound emails to your Exchange online tenant: Here we need to enter an account to test and we can also check the Impersonation checkbox to make sure the rights assigned to an account work properly:Ĭlient connectivity testing with RPC over HTTP and MAPI:Įnter the information for the mailbox to test:Ĭheck your results. This is an impersonation test and is relevant for testing accounts that will use Exchange Impersonation to access user’s mailboxes: This failed test is due to a response from something other than Office 365 as discussed HERE Just like other tests, we can enter credentials of a mailbox to test: Test 5 centers on EWS connectivity for clients that use EWS to connect to a mailbox like Entourage for example:
This test is for your ActiveSync connections to Office 365:Įnter a mailbox to test, along with the login and password for testing ActiveSync:Ī full successful test is rather long and the downloaded successful HTML results are provided here for review: This this is one that could be used to help troubleshoot issues with that process:įor the account that needs verification, we can enter the user’s UPN and password: Imagine that you would like to test the Single Sign-On abilities of a user in your tenant. When we click on the test, we are taken to the test page where we need to enter a valid email address. These records can be see in the Microsoft 365 main admin page, under Setup – Domains and could look like this, depending on what features that were selected for this domain: This test is specific to Lync DNS entries that are used in Office 365. We can save thee files for later reporting or just general documentation by clicking on the icons on the far right side: (not the most intuitive and the icons are meh) Then click on ‘Perform Test’: (expanded results are shown below) It is not the only tool, but it is important.įirst test is checking out DNS for a particular domain in Exchange Online (this test does not exist for Exchange Server): So this tab is an important one when I need a troubleshooting tool. As a consultant I find that 90% of my migrations are from an on-premises mail system to Exchange Online. Since this is our default tab on the left, we can start with that.
Now let’s explore the new interface to see what this really means. What this means is that Microsoft is listening and investing time and resources into this beloved tool. Notice that there is a very large gap of over 4 years between Oct 2015 and Jan 2020 when the more recent changes started to occur. If we click on the version, we are taken to this link – – and displays this list: (Included are the top entries only) So what exactly has changed with the tool recently? Well, let’s refer to their change logs, aka ‘Version’ page” You will find that not all pages are changed and can probably count on these changes over the coming months. Each of the test are now represented visually as ‘cards’. This new styling is certainly more in line with the current look of Office 365 admin interfaces. Microsoft has produced a coulple of shortened URLs to help make the web address more memorable:Īka.ms/jeffsfavtool (inspired by one of the tools biggest champions – Jeff Guillet) In this blog post we will briefly examine each of the items that are available in the RCA tool. You may not even recognize it in it’s current form if you have used it in the past and are coming back to it for troubleshooting. In the past few months Microsoft has been making subtle and not so subtle changes to the Remote Connectivity Analyzer.